Privacy policy
Effective Date: 05.06.2024
Thank you for playing DRL games.
DRL Games (hereinafter referred to as “the company”) is committed to being transparent about how users’ personal data (hereinafter referred to as “personal information” or “data”) is protected and processed to ensure the safe use of its services.
This privacy policy applies to the company’s mobile games and other related services, collectively referred to as “services” in this document.
The company’s policy will be updated to reflect any new regulatory or legal changes. If the policy is significantly altered, the company will notify users via pop-up screens or announcements.
A. Inquiries Related to the Privacy Policy
If you have any inquiries or requests about the privacy policy, you can contact customer support in each service sector to get an answer as soon as possible. You can also directly contact the person in charge of personal information management using the contact details below.
Name of the controller: DRL Games Inc
Attn: Privacy Team
Email: david@drlgames.com
B. The Company Collects Personal Information Legally
The categories of personal information collected by the company differ depending on the services you use.
Collected Directly from the User
Name and tag set by the user
Customer support records (chat records, etc.)
Additional information from participating in surveys and marketing
Other information that the user has agreed to provide for specific purposes
Data Collected Automatically
Information about the devices used to access the service (mobile device information, OS information, country, IP address, and mobile device identification information, ad ID (ADID, IDFA))
Information collected through cookies and similar technologies (see Section F for more information)
Gameplay data, purchases, and interactions with other players using the service
Data Collected from Partner Companies
Data received and information permitted for use by linking the service with a third-party tool (e.g., Facebook, Google)
Information provided by the platform or payment service provider (e.g., payment verification information)
Data from ads and surveys used for analyzing and providing a better user experience
C. Personal Information is Collected and Used Only for Specific and Lawful Purposes
The company treats all information related to the user’s account as personal information. Data is stored for a minimum period necessary to provide the best service to the user.
Service Operations
Account creation (user identification) and user’s use of game service
Verification and confirmation of payment
Sending service-related notices
Replying to inquiries
Sending relevant information such as updates, security warnings, and support messages
Preventing abusive users (e.g., abuse of refunds in the game)
Other user-agreed purposes
D. No Personal Information is Shared or Sold to Third Parties Outside of These Purposes
The company will not share or sell user information to third parties without the user’s consent. However, the company can share information that cannot be used to identify individuals, such as statistics and public information. The company may sometimes handle personal information by entrusting work to provide email, prize delivery, and customer support services. Regarding this consignment work, the company will enter into a written contract with a third party that includes various personal information protection measures. If you do not wish to share this information, you may leave the service at any time.
The company may share personal information to comply with legal procedures such as rights protection, court orders, or to comply with requests from government agencies or other related agencies if there are justifiable reasons.
The Company’s Service Providers
Service: DRL Game Service
User Rights for International Transmission
In the event of a reason for transmission, user data may be transmitted to a computer system located between the user’s countries for use, processing, or storage, and may only be used for the purposes specified in this policy. Furthermore, users can modify, delete, and restrict data sent overseas.
Other Companies and Public Institutions
The company can provide information to public authorities upon request to verify payments (in collaboration with payment service providers) and to prevent fraud and illegal activities.
E. Personal Information Will Be Securely Destroyed After Use During the Legal Retention Period
Personal information is held and used while the user maintains the service. Once the purpose of using personal information is met, it is securely destroyed without delay so that it cannot be restored. However, there will be a seven-day grace period of retaining the data following the withdrawal request to prevent illegal use, such as personal information theft. Furthermore, the minimal amount of data is retained for the time period specified and is not used for any other purpose than for the reasons listed below.
F. Users Can Refuse the Use of Automated Personal Information Collection Devices
Use of Cookies and Similar Technologies
Cookies are pieces of information that a website stores on your computer when visiting a website. The company may use cookies to collect data about users and may send data between the company and users in accordance with policies. Users can choose to turn off all cookie settings or have the computer alert the user whenever they are sent through browser settings. Each browser has a slightly different setting method, so refer to the browser’s help menu to learn how to adjust cookie settings. Turning off cookies may prevent access to many features that can make the user experience more efficient, and some services may not work properly.
The Internet Protocol (“IP”) address is a unique number assigned to the server or Internet service provider (“ISP”). The IP addresses can be tracked by the company for system management, statistical reporting, site tracking, security, or to prevent server abuse.
Customized Online Ads
Customized online advertisements are marketing techniques that provide services considering user characteristics by analyzing users’ online usage types and access records, which can be collected automatically when users visit sites or run apps. Users can refuse to receive online customized advertisements from mobile applications by checking their privacy settings and disabling “allowing app tracking requests” on Apple iOS devices or selecting “refuse to receive interest-based advertisements” on Android devices.
Advertising Businesses
Google Admob
Facebook Audience Network
G. The Company is Dedicated to Protecting Your Rights
Right to Access and Receive Data
Users have the right to inquire about how their data is handled and receive relevant information from the company. The company will send an electronic copy of personal information if requested.
Right to Limit the Processing of Personal Information
In certain cases, users have the right to request restrictions on processing their personal information.
Refusal to receive marketing emails and other direct marketing materials: Users can opt out of receiving promotional materials by following the instructions in the sent forms or by changing their game settings.
Push notification: Users can opt out of receiving push notifications from the company’s mobile application by changing their mobile device settings.
Right to Transfer Data
Users have the right to transfer data to third parties. Although not currently applied to the company’s operations, the company will provide a copy of the data containing the user’s most basic account information if requested.
Right to Delete Data
Users may request (1) their marketing information be deleted or (2) their service account information be deleted. After a seven-day grace period following the withdrawal request, the user’s account will be completely deleted. After deletion, all game information, account history, and other assets will be erased, and any assets left on the account will not be refunded.
The company may hold data to (a) protect its business, systems, and users from fraudulent activity, (b) address technical issues that impair existing functions, (c) exercise the necessary rights to the company or other users, (d) comply with legal enforcement requests, (e) for scientific or other purposes, and (f) comply with legal obligations. The company will do its best to respond quickly to user needs. However, due to the consequences or measures resulting from the user’s request, the user’s use of the service may be restricted or blocked.
Other Rights
Users may exercise their rights in accordance with local law. Users have the right to have their information corrected and/or deleted, as well as to object or limit how the company uses or shares their information. Users also have the right to withdraw consent at any time.
Within a reasonable timeframe, the company may respond to user requests. Users may also contact their local data protection authority if they have an unresolved privacy or data use concern that the company has not been able to address properly.
H. The Company Maintains the Integrity and Security of the Data
The company employs technical, administrative, and physical security measures to prevent loss, theft, leakage, forgery, alteration, or damage to user data. Although the Internet is not a completely safe environment and security risks are constantly evolving, the company will continue to make efforts to secure the system and protect users’ data.
I. Company Has a Special Obligation to Protect Children’s (Minor’s) Data
The company acknowledges a special obligation to protect children’s data (age as required by local law). The majority of the company’s services are for the general public and do not intentionally collect data from children. If it is determined that the user is under the game’s age limit, the company will stop providing services to the user. Parents or guardians who believe their child’s personal information has been collected without permission can contact the company to request deletion.
J. Comments and Inquiries
For any questions or comments about the company’s data protection, please contact via email: david@drlgames.com
The company conducts regular audits of regulatory and legal compliance. The company provides personal information protection and security guidelines to executives and employees, and conducts education and awareness campaigns to protect personal information so that users’ data is safely protected. When receiving an official inquiry, the company will contact the user who provided the opinion and actively follow up. To resolve complaints that cannot be resolved directly with the company, the company will work closely with regulators, including local data protection agencies.
Legal Representative
If a legal representative is designated to exercise the right on the user’s behalf, the representative must (a) provide written permission to exercise the right on the user’s behalf, and (b) provide evidence to prove the legal representative’s identity. If the representative fails to meet these criteria, the company will refuse to exercise its rights.
Privacy Rights of Minors
Minors have the right to request to view, edit, or delete content and data posted on bulletin boards or forums related to the company’s services. Note that all users have access to the company’s bulletin board and forum. The company strongly advises users not to post personal or sensitive information. Residual copies of content and data deleted in response to a request may remain on the backup server. If the information has been copied or republished by a third party (e.g., another user), the company no longer has control over the content or data. The company may keep your information to resolve disputes, fulfill contracts, or comply with legal requirements. It will not be used for any other purpose in this case.